HSBC has English speaking staff, they are pretty good bank too.
CitiBank on Tian He Bei Lu has English speaking staff.
yeah, I work at the one on Ti Yu Dong Lu
Now I recognize you.
I am not a teller..
I am not a customer.
HSBC or any other foreign banks. or you can just simply ask a Chinese to go with you
Problem is not all banks even HSBC have English speaking staff around. I stick to one Merchant bank myself as they have English speaking staff and they are very efficient with the paperwork compared to ICBC/HSBC/Construction Bank.
Chinese banks are a joke, if you visit one bring a book!